The Restoration Training Center Privacy Policy

Last modified: August 24, 2022

This is the website of The Restoration Training Center.

This privacy policy and the other documents referenced in this privacy policy outline how we use the data we collect when we interact with you via this website and other sites we operate, and in connection with the services we provide. Certain Restoration Training Center services or subsidiaries may require additional agreements or consent regarding how your data is collected, used, or disclosed. If you are a client of The Restoration Training Center, please refer to your engagement letter, master service agreement or statement of work for additional information about the data we collect and use.

General terms

By accessing this website, you willingly accept and consent to this privacy policy. In addition, by submitting information to us, you consent to our use of such information in accordance with this privacy policy.

If any dispute arises over the privacy of your information, the dispute is subject to this privacy policy and our Terms of Use, including limitation of liability, user disputes and release, and application of [Name of State] law.

The Restoration Training Center reserves the right to make changes or update this privacy policy when necessary to reflect changes to our service offerings or in response to legal or regulatory changes. Changes we make to this privacy policy will be made by updating the effective date at the top of this privacy policy. By continuing to use this website after the effective date on this page, you accept and agree to the revisions.

Personal Information we collect

Personal information that you may submit or may otherwise be collected by The Restoration Training Center on our website includes, but is not limited to, your name, job title, company name, address, email address, IP address, telephone number, subscription preferences, and internet activity. 

We may also obtain personal information from other websites, social media, The Restoration Training Center personnel, educational institutions, contractors, vendors, suppliers, and subsidiaries.

Personal information we may collect as part of our recruitment or hiring activities includes, but is not limited to, your name, birth date, marital status, gender, social security number, email address, street address, career experience, educational experience, licenses and certifications, data related to race or ethnic origin, criminal record, protected Veteran and/or disability statute and other personal information. By providing such information, you explicitly consent to The Restoration Training Center use of that information in accordance with this privacy policy or as otherwise agreed upon. You may choose not to provide information to us but doing so may limit our ability to communicate with you or fulfill your requests. Personal information does not include:

• Publicly available information from government records.
• De-identified or aggregated consumer information.
• Information excluded from the The Restoration Training Center  scope, like:
• Health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA) or clinical trial data;
• Personal information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FRCA), the Gramm-Leach-Bliley Act (GLBA) or California Financial Information Privacy Act (FIPA), and the Driver’s Privacy Protection Act of 1994.

Information we collect from third parties

We may receive information from third parties, such as our partners, social media platforms, joint marketing organizations, event sponsors, referral or commercial lead sources, and other data providers.

Information we receive from these sources may include (i) your name, (ii) telephone number, (iii) email address, (iv) title, (v) company, (vi) country, (vii) state, (viii) department or job role, (ix) information concerning your company or business, and (x) the nature of your request.

We may combine this information with information we receive about you from other means and use it as described in this privacy policy.

How will we use your data?

The Restoration Training Center collects this data so that we, or our third-party service providers, subcontractors, or other affiliated entities can:

• Aggregate information on what pages users’ access and use this information to improve and/or personalize the content and design of our website.
• Send you educational information such as newsletters.
• Send you administrative communications.
• Inform you about products, services, events, and promotional offers that you might find interesting.
• Comply with our record keeping, and other federal and state reporting obligations. 

If you apply for job openings, we may use the personal information you submit to process and evaluate your employment application and to communicate with you about current or future employment opportunities. This information may become part of your employment file.

Sharing personal information

How information may be disclosed:

The Restoration Training Center may share your information as follows:

• With The Restoration Training Center subsidiaries, to provide services to you or inform you about our services;
• With third-party service providers, who are required to maintain the security and confidentiality of the information we provide to them, and who may not use or disclose the information for any purpose other than for providing services to The Restoration Training Center; and
• To comply with court orders, subpoenas, government investigations, or law enforcement requirements.

Cookies

To make this site work properly, we must sometimes place small data files called cookies on your device. 

What are cookies?

A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, font size, and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.

How do we use cookies?

• We use cookies to record session information, record user-specific information on what pages users access or visit, and record past activity at a site in order to personalize site content to user preferences. Cookies may also record websites visited just before and just after our website.
• Cookies also personalize site content to visitor preferences (e.g., industry and topic areas of interest).
• Cookies also identify users across devices (e.g., a user clicks a link in an email from his/her desktop, then, later visits the website via mobile or tablet device; we marry those cookies so users have a consistent website experience across devices).
• The cookies we employ are not essential for the website to function properly. Cookies are used to enhance the user experience on the site through personalization.
• We use both session cookies and permanent cookies.
• We employ targeting cookies to deliver advertisements relevant to you and your interests on websites and social media. A cookie records that you have visited a website (ours and others) or conducted a relevant web search. The cookies and advertisements are placed by advertising networks with our permission. We, our advertisers, and ad serving companies may also use small pieces of code called “web beacons” or “clear gifs” to determine which advertisements and promotions users have seen and how users responded to them.
  
  

What types of cookies do we use?

The Restoration Training Center may use third-party cookies on our website:

Third Party Cookies:

• Google Analytics
• Twitter
• Facebook
• LinkedIn

We use Google Analytics to analyze how visitors use our site, including its advertising features. Information sent by your browser, including your IP address, may be used as anonymous aggregated statistical data to analyze our web traffic, improve the quality of our website, and enhance your browsing experience. View Google’s privacy policy. You can opt out of Google’s Advertising features through ad settings, ad settings for mobile, or any other available means. Access Google Analytics’ available opt-outs.

Requests to control and update information

If you believe your information is outdated, you can make a request to update or remove your information by sending us an email at the below address, calling us at the below telephone number, writing to us at the below address, or contacting us here.

If you do not want to receive email or phone calls from us in the future, please let us know by sending us an email at the address below, writing to us at the address below, or contacting us here. To stop receiving emails from The Restoration Training Center, click "Unsubscribe" in one of our emails, or visit our subscription center to update your preference.

Data security

At The Restoration Training Center, we place a priority on maintaining the confidentiality and privacy of your information, and we adhere to all professional standards to protect confidentiality, including maintaining internal policies, procedures, and safeguards. However, data submitted via the internet is never completely secure. By accessing this website, you willingly accept and acknowledge all risks associated with such use.

Data retention

The Restoration Training Center retains personal data only for as long as required to provide the services an individual opts to receive, unless laws, regulations or professional standards require a longer retention period.

 Children privacy protection

The website is intended for adults. The Restoration Training Center does not intentionally or knowingly collect or maintain personally identifiable information about children under the age of 13. 

Your rights and choices

Applicable laws and regulations provide consumers with specific rights regarding their personal information. This section summarizes your rights and explains how to exercise those rights.

Right to know and data portability 

You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request, we will disclose to you:

• The categories of personal information we collected about you.
• The categories of sources for the personal information we collected about you.
• Our business or commercial purpose for collecting that personal information.
• The categories of third parties with whom we share that personal information.
• The specific pieces of personal information we collected about you (also called a data portability request).

 Right to correct or delete

You have the right to request that we correct or delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will correct or delete (and direct our service providers to correct or delete) your personal information from our records, unless an exception applies.

We may deny your correction or deletion request if retaining the information is necessary for us or our service providers to:

1. Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you.
2. Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
3. Debug products to identify and repair errors that impair existing intended functionality.
4. Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
5. Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information's deletion may likely render impossible or seriously impair the research's achievement, if you previously provided informed consent.
6. Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
7. Comply with a legal and regulatory obligations.
8. Make other internal and lawful uses of that information that are compatible with the context in which you provided it.

 Exercising your rights to know, correct or delete

To exercise the access, data portability, correction and deletion rights described above, please submit a verifiable consumer request to us by either:

• Write to us at info@restorationtrainingcenter.org
  

Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.

You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:

• Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative.
• Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.
  
  

We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. Making a verifiable consumer request does not require you to create an account with us. We will only use personal information provided in a verifiable consumer request to verify the requestor's identity or authority to make the request.

Response timing and format

We endeavor to respond to a verifiable consumer request within 45 days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing. If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option. Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request's receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

Personal information sales
We do not sell your personal information to any third party.

Non-discrimination

We will not discriminate against you for exercising any of your rights. Unless permitted by law, we will not:

Deny you goods or services.

• Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
• Provide you a different level or quality of goods or services.
• Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.
• How we respond to “do not track” signals

The Site does not respond to "do not track" requests or similar features.

Your general data protection regulation rights

Individuals in the European Union may have additional rights, including to be informed how their personal data is being processed, to be sent a copy of their personal data, to correct inaccurate personal data, and to request that their data be deleted.

How to contact us

If you have any questions about our privacy policy or our data practices, please do not hesitate to contact us.

Email us at info@restorationtrainingcenter.org 

 Our postal address is:  

Restoration Training Center
P.O. Box 162932
Fort Worth, TX 76161
USA

Links to third-party sites

Links to information on sites other than those operated by, or on behalf of, The Restoration Training Center are for your convenience only and are not an endorsement or recommendation of those sites.